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Microsoft's MB-910 Certification is a nationally and internationally recognized certification for those who work in IT. Passing this test verifies an individual has the skills to program in Visual Basic. This exam covers language, programming, and operating system knowledge. It also tests for the use of specific Microsoft tools that are installed on Windows-based systems. This certification is widely accepted by employers in a range of fields. Potential employers may require an individual to have this certification in order to perform certain tasks or advance within the company. Developers who have passed this exam can use VB6 or Visual Basic .NET from Microsoft. They can use tools such as Microsoft Access, Microsoft Excel, and many others which are also covered in our Microsoft MB-910 Dumps. These programs can help to improve workflow in an organization. It is possible for individuals to also program mobile apps on iOS and Android systems using Visual Basic. NET. This certification may be needed for a few positions, but most IT professionals should want this certification to advance in their careers. The Microsoft MB-910 Certification covers the fundamentals of Azure Infrastructure Services at the Associate level.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
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Skills measured
- Describe Dynamics 365 Sales (15-20%)
- Describe Dynamics 365 Customer Service (15-20%)
- Describe shared features (15-20%)
- Describe Dynamics 365 Marketing (10-15%)
- Describe Dynamics 365 Field Service (15-20%)
- Describe Project Operations (15-20%)
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Microsoft MB-910 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Lead generation and qualification - Marketing forms, pages, and segments - Capabilities and use cases - Email marketing and customer journeys - Integration with Copilot - Event management features |
| Topic 2: Describe Dynamics 365 Sales | 20-25% | - Sales accelerators and forecasting - Quote, order, and invoice lifecycle - Lead and opportunity management processes - Core capabilities and business scenarios - Business process flows - Product catalog, price lists, and unit groups |
| Topic 3: Describe Dynamics 365 Customer Service | 20-25% | - Case management lifecycle - SLA and routing rules - Knowledge base and entitlements - Unified service desk and channels - Key components and use cases |
| Topic 4: Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Integration with Microsoft Power Platform - Security and access control - Overview of Copilot in customer engagement - Common features and navigation - Data management and reporting basics |
| Topic 5: Describe Dynamics 365 Field Service | 15-20% | - Inventory and asset management - Core features and scheduling capabilities - Mobile app and offline functionality - Work order lifecycle and resource management |
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