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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Aura System Manager | 15-20% | - Inventory management - User and element management - System Manager functions - Certificate management - Software and maintenance management |
| Avaya Aura Communication Manager | 25-30% | - Call routing and translation - Feature management and configuration - System administration tasks - Station and line administration - Communication Manager architecture - System parameters and defaults |
| Avaya Aura Architecture and Platform Overview | 10-15% | - Avaya Aura Architecture components - System Manager role and functionality - Core element relationships - Platform positioning and integration |
| Troubleshooting and Support | 10-15% | - Log analysis and diagnostics - Connectivity verification - System monitoring - Performance troubleshooting - Common issues and resolution |
| Avaya Aura Session Manager | 20-25% | - SIP routing and policy management - Session routing and dial patterns - Entity and adaptation module configuration - SIP entities and connections - Session Manager architecture |
| Messaging and Media Services | 10-15% | - Messaging configuration - Media Server components - Audio and video integration - Avaya Aura Messaging overview |
Avaya Aura Core Components Support Sample Questions:
Question 1
How can an inactive SM100 be reset?
A. Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected.
B. Click the 'Reset' button on the Security Module Status page in Avaya Aura System Manager (SMGR).
C. Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM)
D. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).
Question 2
Which three statements about media-processing resources (DSPs) are true? (Choose three.)
A. SIP-SIP two-party calls will always use SIP Direct Media if Communication Manager (CM) is configured to do so.
B. Two-party calls originated by H.323 stations, trunks, or media gateways, and terminated by SIP stations or trunks, cannot shuffle.
C. Two-party calls originated by SIP stations or trunks, and terminated by H.323 trunks, media gateways, or other vendors' H.323 stations, will typically shuffle if CM is configured to do so.
D. H.323-H.323 two-party calls will always shuffle to establish a direct media path if CM is configured to do so.
E. If a direct media path cannot be established between two IP endpoints the call will fail from release 7.0.
Question 3
A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM).
After looking ah how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application. If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?
A. PPM is downloaded to the Remote Worker telephone from CM.
B. PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR).
C. PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
D. PPM is downloaded to Avaya Aura Session Manager (SM) from CM.
Question 4
When comparing two Remote Worker SIP clients, one is an Avaya Communicator soft client and the other is a 96X1SIP hardphone, which statement is true?
A. Avaya Communicator registers with SM via SBCE whereas the 96X1 telephone registers with CM via SBCE.
B. Both Avaya Communicator and 96X1SIP clients register with SM via SBCE and receive their SIP Controller List by PPM download.
C. The Avaya Communicator receives its SIP Controller List via 46xxsettings.txt file download, whereas the 96x1 receives its SIP Controller List by PPM download.
D. If required, Avaya Communicator and 96X1 clients will automatically upgrade themselves from software stored on the SBCE.
Question 5
When viewing the Avaya Aura System Manager (SMGR) alarms, which alarm information is particularly useful for finding more information in the available documentation?
A. Status
B. M/E Ref Number/SysOID
C. NotificationOID
D. Event ID
E. Source IP address
Solutions:
| Question 1 Answer: B | Question 2 Answer: A,B,D | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: D |







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