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Microsoft Microsoft Outlook 2016 77-731

77-731

Exam Code: 77-731

Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills

Updated: May 28, 2026

Q & A: 35 Questions and Answers

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Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • manage multiple accounts, add an account Print and save information
  • Navigation Pane, configure reviews
Topic 2
  • Manage the Outlook environment for productivity
  • Print message, calendar, contact, or task information
Topic 3
  • export messages to a data file
  • Format text, insert hyperlinks
  • apply themes and styles
Topic 4
  • forward and reply to messages
  • configure basic Auto Archive settings
  • clean up messages, mark a message as read or unread
Topic 5
  • Create calendar items, create recurring calendar items, cancel calendar items
  • Create and manage calendars
Topic 6
  • create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant
Topic 7
  • add cc and bcc to messages; ; request a delivery or read receipt
  • create messages by using Quick Parts
Topic 8
  • adjust viewing details for calendars, modify calendar time zones
  • set free or busy status for calendar items

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

  • The MOS 2016 exam format incorporates multiple projects.
  • MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.

Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016

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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

Skills measured

  • Manage the Outlook environment for productivity (20-25%)
  • Manage schedules (35-40%)
  • Manage messages (35-40%)
  • Manage contacts and groups (10-15%)

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