Salesforce Consumer Goods Cloud AP-204

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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

Question 1

Universal Containers wants to include product A every time they sell bundle B. Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle.
How should a Consultant configure the product in the system?

A. Add an Auto Add rule to include product A with bundle B
B. Add a Recommend rule for product A when bundle B is added
C. Configure the cardinality Min as 1, Max 1 and default as 1
D. Configure the cardinality Min as 0, Max 1 and default as 1

Question 2

Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?

A. Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the modem and STB products to 'Downstream Order Item'.
B. Decompose modem and STB products into one Customer Facing Service (CFS) using M:1 decomposition pattern. Set Scope field on the technical product definition to 'Account'.
C. Decompose modem and STB products into one Customer Facing Service (CFS) technical product using M:1 decomposition pattern. Set Scope field on the modem and STB products to 'Account'.
D. Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the CFS technical product to 'Downstream Order Item'.

Question 3

Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?

A. Retail Store KPIs must be created
B. Retail Visit KPIs must be created
C. Products must be associated to retail stores
D. Promotions must be created and associated to retail store locations

Question 4

Universal Containers (UC) is a Communications Service Provider using Communications Cloud. A member of UC's legacy system IT team has provided a Consultant with an extract of all of the existing products from the legacy system and asked the Consultant to migrate the data to Communications Cloud.
Which two questions should the Consultant ask in this scenario to clarify the data migration strategy?

A. Can we rationalize products to a smaller number?
B. Which of the provided products are inactive?
C. Are there customer specific offerings?
D. Which of the provided products are still actively sold?

Question 5

Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?

A. Create an asset called 'Computer Display Unit' and capture KPI called 'Backpack fit properly' using an assessment task.
B. Create an Assessment Task Record type called 'Backpack Fit' for the Computer Display Units to capture the KPIs.
C. Add 'Backpack Fit' for the Computer Display Units checkbox to the In-Store Survey Assessment Task.
D. Create an Asset record named 'Backpack Fit' for the Computer Display Units and link it to the Assessment Task via a lookup field.

Solutions: