Genesys Genesys Certification GE0-807

Who should take the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

This course is intended for implementers of PureConnect, or other technical positions in charge of implementing their Genesys Interaction Hu-

Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf

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What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

• There is a time limit of 120 minutes for the exam.
• This exam is offered in only English.
• The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
• The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.

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Understanding technical and functional aspects of Interaction Center Certified Engineer (ICCE) Bootcamp

The following will be discussed in Genesys GEO-807 exam dumps:

• SIP Station Configuration
• WireShark Analyzer
• TroubleShooting
• Interaction Subsystems
• Interaction Center Security Methods
• Configuring IC Switchover Process
• SIP Line Configuration
• DNS Server
• Running Setup Assistant
• Directory Server
• License Management and Allocation
• Post Installation Configuration
• SIP Proxy
• Installing IC and Interaction Media Server
• Database Server
• Licensing Users and Stations
• Reporting Tables
• Using Interactive Update Client
• Configure Line Groups
• Codecs
• Interactive Update Provider Overview
• IC Licensing Overview
• Gateways Overview
• Configure Interaction Media Server
• New License Generation
• Log Retrieval Assistant
• Interaction Center Architecture
• Interaction Center Platform Overview
• IC System Manager
• Site Information
• Configure Regionalization
• DID/DNIS Routing
• Configure SIP addresses
• IC Survey File
• Understanding Lines and Groups
• Log Viewer
• DHCP
• Dial Plan

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Genesys GE0-807 Exam Syllabus Topics: