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IBM P6040-014 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration and Maintenance | - Preventive maintenance and diagnostics - Hardware configuration and BIOS settings |
| Topic 2: Software and Operating Environment | - Driver and firmware management - Supported operating systems and POS software integration |
| Topic 3: Troubleshooting and Support | - Diagnostic tools and repair procedures - Common hardware and system failures |
| Topic 4: Installation and Deployment | - System boot and initial configuration - Physical setup and peripheral connection |
| Topic 5: IBM SurePOS 500 System Overview | - Hardware architecture and components - System models and configurations (5x5 series) |
IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:
1. Which three features are found on the IBMSurePOS 565 but NOT on the SurePOS 545? (Choose three.)
A) dual-channel memory
B) PC card slot
C) microphone jack
D) modular flash drive
E) internal CD-ROM drive
F) headphone jack
2. Which statement is true about the order of steps for installing a magnetic stripe reader (MSR)?
A) 1. with a screwdriver, pop out the MSR hole plugs on the right side of the display
2.align the MSR tabs into the holes and slide down so that the MSR is flush against the display
3.remove the tower center cover to access the MSR connector 4.route the MSR cable in the groove on the back of the display and attach it to the connector in the center of the system
B) 1. with a screwdriver, pop out the MSR hole plugs on the left side of the display
2.align theMSR tabs into the holes and slide down so that the MSR is flush against the display
3.route the MSR cable in the groove and attach it to the port on the rear connector panel
4.at the back of the MSR device, tighten the thumbscrew to secure it to the display
C) 1. with a screwdriver, pop out the MSR hole plugs on the right side of the display
2.align the MSR tabs into the holes and slide down so that the MSR is flush against the display
3.route theMSR cable in the groove and attach it to the back side of the display
4.at the back of the MSR device, tighten the thumbscrew to secure it to the display
D) 1. open the bezel and remove the MSR plugs
2.with the bezel open, position the MSR tabs in the holes
3.connect the MSR cable to the connector on the operator card
4.close and secure the bezel
3. Which resource is available to determine if a problem experienced with the IBM SurePOS 5x5 system has already been resolved and documented?
A) 1-800-IBM HELP and follow the product menu selections
B) IBM POS Knowledgebase
C) IBM RSS Online Library of Problem Resolutions
D) IBM RSS Online Archives
4. What is the final step to restore CMOS settings?
A) update all peripheral drivers
B) restore any customer-specific settings
C) update BIOS to the latest level
D) recalibrate the touch screen
5. Where is the hard disk drivelocated in the IBM SurePOS 5x5?
A) at the front of the system, directlyunderneath the front cover
B) at the rear of the system, behind the I/O tailgate cover
C) at the rear of the system, just above the power supply
D) in the center of the system, underneath the center tower cover
Solutions:
| Question # 1 Answer: B,C,F | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |







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