Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 : PEGAPCDC86V1

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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)

A) Credit card number
B) Credit card status
C) 1% cash back credit card
D) No annual fee credit card

2. U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

A) Contact policies
B) Context weighting
C) Engagement policies
D) Business levers

3. MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch.
To meet the business requirement, what Reset Interval setting do you select?

A) When accessed
B) Reset Interval does not matter for this scenario
C) Manual
D) Daily

4. An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.

If the following volume constraint is applied, how many actions are delivered by the outbound run?

A) 75 SMSes and 25 emails
B) 75 emails 25 SMSes
C) 100
D) 150

5. When a customer is offered an action that they already accepted, this is because_________.

A) the customer intent was captured incorrectly
B) the strategy is not customized to exclude previously accepted offers
C) there are no suppression rules defined
D) the actions are filtered based on eligibility

Solutions: