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Salesforce Certified Advanced Administrator : Advanced-Administrator

Advanced-Administrator

Exam Code: Advanced-Administrator

Exam Name: Salesforce Certified Advanced Administrator

Updated: Sep 16, 2026

Q & A: 224 Questions and Answers

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Salesforce Advanced-Administrator Exam is related to Salesforce Certified Advanced Administrator (W19) Certification. This exam validates the Candidate knowledge of application extending options available to an Administrator across the Sales Cloud, Service Cloud, and Salesforce Chatter applications.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin2---Plat-Admn-301

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Salesforce Advanced-Administrator Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Platform Basics and Best Practices5-7%- declarative Configuration Limits
  • 1. Governor Limits Awareness
- Salesforce Documentation
  • 1. Implementation Guide Reference
Topic 2: Organizational Setup and Management8-10%- Company Information Configuration
  • 1. Holiday Calendars
  • 2. Business Hours
  • 3. Fiscal Years
- Organization Wide Defaults
  • 1. Default Access Settings
  • 2. Role Hierarchy Configuration
- Business Unit Management
  • 1. Division-based Data Segregation
Topic 3: Content and Collaboration5-7%- Chatter Configuration
  • 1. Chatter Groups
  • 2. Feed Tracking
- Salesforce CRM Content
  • 1. Content Libraries
  • 2. Content Permissions
Topic 4: Process Automation13-15%- Process Builder
  • 1. Invocable Actions
  • 2. Processes vs Flows
- Omnichannel and Einstein Bots
  • 1. Service Channel Configuration
- Workflow Rules and Approval Processes
  • 1. Approval Process Configuration
  • 2. Workflow Actions
Topic 5: Reports and Dashboards10-12%- Report Types
  • 1. Joined Reports
  • 2. Custom Report Types
- Dashboard Configuration
  • 1. Dashboard Components
  • 2. Dynamic Dashboards
- Report Formulas and Summaries
  • 1. ROW() and LPAD() Functions
  • 2. Cross Filters
Topic 6: Sandbox Management5-7%- Sandbox Lifecycle
  • 1. Data Masking
  • 2. Refresh Schedules
  • 3. Deployment Methods
- Sandbox Types
  • 1. Developer, Developer Pro, Partial Copy, Full Copy
Topic 7: Security and Access Control13-15%- Field Level Security
  • 1. Read-Only and Editable Fields
  • 2. Profile vs Field Level Security
- Record Access Configuration
  • 1. Sharing Rules (Owner-based, Criteria-based)
  • 2. Territory Management
  • 3. Manual Sharing
- Permission Management
  • 1. Permission Sets
  • 2. Custom Permissions
  • 3. Permission Set Groups
Topic 8: Data Management10-12%- Data Quality
  • 1. Matching Rules
  • 2. Duplicate Rules
- Storage Management
  • 1. Storage Allocation
  • 2. Data Archival Strategies
- Data Import/Export
  • 1. Data Loader Operations
  • 2. Import Wizard
  • 3. Bulk API
Topic 9: Auditing and Compliance8-10%- Setup Audit Trail
  • 1. Tracking Configuration Changes
- Field History Tracking
  • 1. Historical Data Retention
- Event Monitoring
  • 1. Login Forensics
  • 2. Event Log Files
Topic 10: Salesforce Flow15-18%- Flow Builder
  • 1. Screen Flows
  • 2. Scheduled Flows
  • 3. Autolaunched Flows
- Flow Elements
  • 1. Variables and Resources
  • 2. Loop Elements
  • 3. Collection Sort
  • 4. Decision Elements
- Flow Best Practices
  • 1. Error Handling
  • 2. Performance Optimization
Advanced-Administrator Related Exams
Advanced-Administrator-JPN - Salesforce Certified Advanced Administrator (Advanced-Administrator日本語版)
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