Salesforce Salesforce Strategy Designer Plat-UX-102

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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. A strategy designer has noticed that stakeholder perspectives often take a features-first mindset when discussing the problem space and user insights.
Which co-creation approach should help stakeholders shift to a users-first mindset before discussing solutions?

A) Prioritization Workshop
B) Process Mapping Workshop
C) Empathy Workshop

2. A Strategy Designer at Cloud Kicks presents narrative to drive stakeholder alignment for a new product vision.
In addition to the narrative, what should the designer provide to create alignment?

A) A roadmap to minimize miscommunication about milestones in the build process.
B) Incentives to motivate internal stakeholders to align with the proposed future state
C) The strategic case including a breakdown of features and why they meet audience needs.

3. Cloud Kicks has envisioned an omnichannel experience for its customers that lets them seamlessly move across devices and select from multiple communication channels when reaching out to the company. The strategy designer creates a go-to-market (GTM) strategy for this concept.
What is a core component of a successful GTM strategy?

A) Product value proposition
B) Test-driven development
C) Digital marketing plan

4. Cloud Kicks (CK) has just added sustainability as a corporate value. CK has assigned a strategy designer to partner with the manufacturing team to look for opportunities to improve on its sustainability goals.
What should the designer do to build and rationalize a case with this new team?

A) Present research on climate change to the manufacturing team
B) Analyze internal systems through the lens of environmental risk.
C) Meet with the manufacturing team and give them feasible solutions.

5. Cloud Kicks (CK) is working on enhanced functionality for an existing sates application.
What should CK do to ensure the proposed design is compatible with the current data model7

A) Perform end user testing.
B) Create high fidelity prototypes.
C) Run a technical design critique.

Solutions: